Follow these Simple Steps and You're Covered!
If your telephone set or Caller ID display unit needs repair, call 1-866-672-3160 or access our web site at http://windstream.telco.waca.com.
You will receive either a replacement set or a box and prepaid mailing label in which to return your unit to the repair center.
You will receive the repaired or replaced product approximately 10 days from the date it was received at the repair center or the date the approved claim was initiated.
In the event that your equipment cannot be repaired, you will be provided with a "like kind and quality" replacement, at no charge!
For complete details, please refer to the Phones at Home Protection Plan Terms and Conditions.